Delivery

Do you do free delivery?

All furnitures are delivered for free to the ground floor in all Hong Kong with no minimum order. Additional charges will apply for door delivery and stairs climbing.

For the outlying islands please ask us before ordering, some additional charges may apply.

When will I get my furniture(s)?

Products will be usually dispatched within 15-20 working days after the payment has been received.

Do you provide assembly service?

All products are fully assembled, well made and beautifully finished.

How will my furniture(s) be delivered?
We use different delivery services depending on the size and quantity of your order. For larger pieces of furniture you will be contacted by our delivery partner prior to delivery to arrange a convenient time.

If I order several furnitures, will they be delivered at the same time?

It depends. Our furnitures are made by a number of different workshops, so products can arrive at our delivery partner distribution centers at different times.

What happens if I’m not there when my furnitures are delivered?
In all cases we’d advise you try and be in on the original delivery date, so your furnitures don’t stay too long in transit and you can have them as quickly as possible.

I am getting as a gift for someone. Can I specify a delivery date and address?
Of course you can. Simply contact us and we will arrange the gift delivery.

Can I change my delivery address?
Of course! Just contact us and we’ll update your details.

It’s been longer than the estimated lead time and I still haven’t received my order, what should I do?
Firstly, we’d like to apologize. Sometime there might be 1-2 weeks delay due to shipment. If you have been waiting longer than you should have and you have not heard from us, do get in touch with us and we’ll give you the latest info.